PHASE
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SERVICES
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DETAILS
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Phase 1: All buildings closed to the public.
Starting March 15, 2020
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- Moved as many library services to an online virtual platform as possible
- Staff teleworking
- Continuous services throughout each phase of re-entry
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- Expand and boost free wifi access in parking areas at all locations to 24/7 availability.
- Create a schedule of virtual Storytimes, conducted every weekday at 10:30 am.
- Develop a series of craft programs for children available through local library Facebook pages.
- Provide additional online programs and activities for children, teens and adults available on our website. This includes book discussions, book talks, crafts, activities, and trivia.
- Create and publish a trusted list of COVID-19 resources available on our website.
- Offer an interactive Reference Chat feature on the website, staffed by librarians’ weekdays from 9am – 5pm to enable individual about library accounts, help with accessing online resources, and more.
- Create a library FAQ page, update weekly.
- Institute free digital library cards, which offers access to our full digital collection.
- Complete student card registration for all public elementary schools in the ACCSD
- Expand the collection of electronic books, electronic audiobooks, and electronic magazines. Our collection of e-materials has more than doubled in these last few weeks.
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Phase 2: All buildings closed to the public.
April - May 2020
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- Preparation of staff, collections, and equipment for the safe return of services.
- Limited staff return to buildings
- Open book drops for the safe return of materials.
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- Appropriate PPE for staff -- Acquiring and distribution
- Appropriate cleaning supplies – Acquiring and distribution
- Mandated procedures for staff using PPE and hand hygiene
- Staff training on hand hygiene and the proper use and disposal of PPE
- Protocols for cleaning surfaces throughout the day
- Develop system for scheduling staff return using social distancing guidelines
- Procedures for the proper quarantine of returned library materials
- Shelving materials
- Continuous evaluation and improvement of the procedures above
- Review guidelines of state and local officials to determine community health concerns before moving to phase 3.
- Preparation for summer reading program
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Phase 3: All buildings closed to the public.
May 2020
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- Contactless curbside service
- Courier service to and from all branches
- Staff return to buildings using block scheduling
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- Develop procedures for curbside service
- Holds placed and delivered
- Create schedule for courier service to and from all branches
- Develop virtual programs for the summer reading program – Adult, Children, Teens
- Develop a region wide calendar of virtual events and activities for all ages
- Develop procedures for concierge material selection
- Develop procedure for document delivery
- Continuous evaluation and improvement of the procedures above
- Review guidelines of state and local officials to determine community health concerns before moving to phase 4
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Phase 4: All buildings closed to the public.
June 2020
Limited public access in library buildings
July 2020
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- Virtual summer reading programs for all ages
- Document delivery: copier, scans, fax, tax forms in the building and curbside delivery
- Computer internet access
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- Implement virtual summer reading using Beanstack
- Begin virtual one-on-one computer tutorials and online computer classes
- Begin Heritage Room virtual one-on-one research sessions
- Purchase appropriate supplies and equipment in preparation of limited computer access
- Develop and institute plans to bring internet access to remote areas of our communities using the library van as a hotspot. (IMLS grant application submitted)
- Preparations for limited computer access
- Determine best practices for daily cleaning procedures
- Determine number of patrons allowed in the buildings based on the number of available computers and square footage
- Determine best practices for metered entry
- Determine hours of operations for each location
- Rearrange furniture and equipment to ensure social distancing
- Continuous evaluation and improvement of the procedures above
- Review guidelines of state and local officials to determine community health concerns before moving to phase 5
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Phase 5: Limited public access in library buildings
September 28, 2020
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- Limited access to library collections - September 2020
- Possible access to library meeting rooms (Timeframe not yet established)
- Possible return of live programs (Timeframe not yet established)
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- Determine best practices for daily cleaning procedures
- Determine relocation for quarantined library materials
- Determine which branches have meeting room space available for public use
- Determine number of patrons allowed in the buildings based on square footage
- Determine best practices for metered entry
- Determine hours of operations for each location
- Rearrange furniture and equipment to ensure social distancing
- Determine policies and procedures for patron PPE entering the library
- Determine if branches have meeting room space available for public use
- Determine the number of patrons allowed in the meeting room based on state guidelines and size of the meeting room
- Prepare a new public policy for meeting room use
- Continuous evaluation and improvement of the procedures above
- Review guidelines of state and local officials to determine community health concerns before moving to phase 6
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Phase 6: Library is fully open to the public without restrictions
(TBD)
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- Resume full library services
- Estimated when Coronavirus is managed and based on federal, state, and local officials’ guidelines
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